ABOUT US

Our Mission

MORE THAN JUST A SERVICE COMPANY

We believe your home is more than a structure. It is where your family feels safe, where life happens, and where memories are made. That is why we approach every job with a deeper sense of responsibility, knowing our work protects the comfort, health, and confidence of the people who live there. We do not take shortcuts, and we do not treat your home like just another stop on a schedule.

Our mission is to restore trust in home services by doing things with care, intention, and respect. We show up prepared, communicate honestly, and stand behind our work long after the job is done. When you choose us, you are choosing peace of mind, craftsmanship you can feel, and a team that genuinely cares for your home the way you do.

Larry the lion. Premium One Plumbing lion mascot
Our Values
HONESTY

We communicate clearly and truthfully, without pressure or hidden agendas. You will always understand the problem, the solution, and the cost before work begins.

QUALITY

We believe quality lasts longer than shortcuts. Every repair or installation is done with care, precision, and materials we trust to perform long after we leave.

RESPECT

We treat every home as if it belongs to our own family. From protecting your space to cleaning up after ourselves, respect guides how we show up and how we work.

INTEGRITY

We do what’s right, not what’s easy, and we stand behind our work without excuses. Our customers can trust that every recommendation and repair is made with honesty and transparency.

RELIABILITY

Our customers know what to expect when they call us. Consistent service, professional conduct, and dependable results are not optional, they are standard.

CARE

We care about more than just fixing a problem. Our goal is for every customer to feel heard, respected, and confident in choosing us.

GROWTH

We believe in constantly improving ourselves every day. By embracing learning and progress, we raise the standard for our team and the homes we serve.

EXCELLENCE

We hold ourselves to a higher standard in every detail. Excellence means never settling for “good enough” and always delivering results we’re proud to put our name on.

2 smiling Premium One Plumbing employees
Our Culture

COMPANY CULTURE

At Premium One, our culture starts with genuine care for people. We believe that when our team feels respected and supported, it creates something you can feel the moment we walk into your home. Our employees are valued as individuals, not just workers, and that sense of respect shapes the way they show up every day.

Because our team enjoys their work and feels proud of where they work, that positivity naturally carries over to our customers. We take our time, we listen, and we treat every home with the same care we would want in our own. When people feel good about what they do, it shows in their attitude, their workmanship, and the trust they build with the families they serve.

If you’re someone who believes great service starts with a strong team and a positive environment, we’d love to have you grow with Premium One.

WHAT CLIENTS SAY

Real feedback from real people

Premium One Plumbing is a step above the rest. We had a leaking pipe in the garage and James came out within an hour of our call! He had a professional van, and more advanced equipment than I've seen before on a plumbing call.
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D. H.
Premium One has installed a tankless water heater, automatic water shut off valve and water softener the past 9 months at my residence. I would not have asked him to come back if the installs were not done properly and with great care!
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Clem T.
I have been using Premium One Plumbing for many years, and I can confidently say that James is the best plumber I’ve ever worked with. Over the years, he has handled everything from small repairs to major plumbing issues, and every single time, his work has been top-quality.
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Catherine S.
Larry the lion. Premium One Plumbing lion mascot
NEED A HAND?

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